The Wedding Speech App - Refund Policy
Last Updated: March 6, 2025
1. Overview
The Wedding Speech App provides AI-generated digital speeches delivered instantly upon purchase. Because you receive the product immediately, refunds are limited.
2. 48-Hour Quality Review
If you believe your speech is significantly off-base or contains technical errors, you can request a refund or revision within 48 hours of receiving it. Examples of valid issues could include:
- Major factual errors about the details you provided (e.g., incorrect event type, repeated content, etc.).
- System malfunctions preventing you from accessing or downloading your speech.
3. Exceptions
- Minor Edits or Style Preferences: We encourage you to tweak or adjust your speech for tone and style. Minor dissatisfaction with style or phrasing is not a basis for refund.
- Fully Used Content: If you've already utilized or presented the speech (e.g., delivered it at the event), we consider the purchase complete and cannot refund.
- Quality of Inputs: The quality of your AI-generated speech depends directly on the quality and completeness of information you provide during the creation process. Speeches based on incomplete, vague, or incorrect input information are not eligible for refund.
4. How to Request a Refund
- Email us at [email protected] within 48 hours of purchase.
- Provide your order confirmation and a brief explanation of the issue.
- We typically respond within 1-2 business days. If approved, we'll process your refund to the original payment method.
5. Revisions Before Refund
Depending on the issue, we may offer a complimentary revision to improve accuracy or tone. If that still doesn't resolve your concern, a refund may be approved.
6. Changes to This Policy
We reserve the right to modify or update our Refund Policy at any time. Any changes will be posted on our website.